Job Description – Associate
Job Position – Associate
Business type – Non-voice / Semi voice
Location – Dhaka, Bangladesh
Experience – 12 to 24 months into data entry operations / Fresher’s with Good communication & scores in Graduation
No of open positions: TBD
Salary – TBD
- Need to enter data from excel into multiple systems with 100% Accuracy.
- Would need to communicate with client on email if data is missing / inaccurate.
- Approximately 30 – 50 transactions in a day (will vary depending on the complexity of the business)
Education / Qualification:
- Graduate in any stream with minimum 50% aggregate
- Good communication and comprehension skills.
- Good keyboard skills, need to be able to toggle between many screens with speed and needs to be able to type with speed and accuracy; minimum of 20 wpm typing speed with 90% accuracy.
- Must have basic knowledge on MS office (Word & Excel).
- Customer focused attitude, Exceptional attention to detail.
- Accurately follow pre-defined business processes.
- Ability to work with team and multitask.
- Adaptable to changing demands and conditions.
- Should be flexible to work in night shifts (3 PM – 1 AM).
- Knowledge of Freight Forwarding would be an added advantage.
- Research, review, and enter data efficiently.
- Validate and utilize information from manual and/or automated research prior to data entry to ensure the most accurate information available is captured.
- Collaborate with team to understand or convey plan changes and updates
• Work with other departments on integration of different data.